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Legal

Privacy Policy

Last updated: 18 July 2026

On This Page

  1. 1. Introduction
  2. 2. Information We Collect
  3. 3. How We Use Your Information
  4. 4. Our Legal Basis for Processing
  5. 5. WhatsApp & Third-Party Services
  6. 6. Cookies & Analytics
  7. 7. How We Share Information
  8. 8. Data Retention
  9. 9. Your Rights (UK GDPR)
  10. 10. Data Security
  11. 11. Children's Privacy
  12. 12. International Data Transfers
  13. 13. Changes to This Policy
  14. 14. Contact Us

1. Introduction

4K IPTV UK Plans ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit 4kiptvukplans.com or contact us to purchase a subscription, how we use it, and the rights you have under UK data protection law.

By using our website or messaging us on WhatsApp to inquire about or purchase a subscription, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in the following ways:

  • Information you give us directly — such as your name, phone number, and email address when you message us on WhatsApp, email us, or submit a contact form to request a free trial or subscription.
  • Automatically collected information — such as your IP address, browser type, device type, pages visited, and time spent on our website, collected via standard web analytics tools.
  • Communication records — the content of messages you send us via WhatsApp or email, kept for support and record-keeping purposes.

We do not collect payment card details through our website — payment arrangements are handled directly with our team over WhatsApp or email.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Set up and activate your free trial or subscription
  • Send you service-related communications (e.g. login details, renewal reminders)
  • Improve our website, service quality, and customer experience
  • Understand which pages and offers are most useful to visitors (via analytics)
  • Comply with our legal obligations

4. Our Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

PurposeLegal Basis
Responding to enquiries, providing support, activating your trial or subscriptionPerformance of a contract / steps prior to entering a contract
Website analytics and improving our serviceLegitimate interests
Marketing communications (only if you've opted in)Consent
Record-keeping and legal complianceLegal obligation

5. WhatsApp & Third-Party Services

Our primary channel for customer contact is WhatsApp, a service provided by WhatsApp Ireland Limited (part of Meta). When you message us, your communication is subject to WhatsApp's own Privacy Policy, in addition to this one. We recommend reviewing WhatsApp's terms if you have concerns about how they process your data.

Our website may also use third-party tools such as Google Analytics or Google Tag Manager to understand site usage. These providers may set their own cookies and process data according to their own privacy policies.

6. Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. This can include:

  • Essential cookies — required for basic site functionality
  • Analytics cookies — help us understand visitor behaviour (e.g. Google Analytics)

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect certain features of our website.

7. How We Share Information

We do not sell your personal data. We may share information with:

  • Service providers who help us operate our business (e.g. hosting providers, analytics providers), under appropriate confidentiality obligations
  • Legal authorities where required to comply with a legal obligation, court order, or to protect our rights

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including providing support, maintaining business records, and complying with legal obligations. Communication records via WhatsApp or email are typically retained for the duration of your customer relationship with us and for a reasonable period afterwards for record-keeping purposes.

9. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct inaccurate or incomplete data
  • Erasure — ask us to delete your personal data, where applicable
  • Restrict processing — ask us to limit how we use your data
  • Object — object to our processing of your data in certain circumstances
  • Data portability — request your data in a portable format, where applicable
  • Withdraw consent — where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us using the details in Section 14. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our service is not directed at children, and we do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

12. International Data Transfers

Some of our third-party service providers (e.g. analytics or hosting providers) may process data outside the UK. Where this occurs, we take steps to ensure appropriate safeguards are in place in line with UK data protection law.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch:

4K IPTV UK Plans

Email: [email protected]

WhatsApp: +44 7400 742886

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© 2026 4K IPTV UK Plans. All rights reserved. Refund Policy Privacy Policy Terms & Conditions

4K IPTV UK Plans provides subscription access to streaming content and does not supply or endorse any third-party player application. Customers are responsible for using the service in accordance with the laws of their country. All channel and content categories are described generically.